Privacy Policy - Impressum

This privacy policy statement is issued by Conciel Holding AG and its directly and indirectly held companies (together, "conciel"). it applies to all websites, micro-sites, blogging sites and other online dialogue platforms owned or managed by or on behalf of conciel under the url conciel.ch (the "conciel sites", each a "conciel site"). by accessing the conciel sites and any page thereof you take note and agree that we collect and use your personal data as set out in this privacy policy statement and the terms of use. by continuing to access or use a conciel site or by using an e-mail address provided on a conciel site, you take note and are consenting to our use of your personal data as described in this privacy policy statement. please do not access this conciel site and do not send us your personal data if you do not want us to store or use the data as described in this privacy policy statement. 

CONCIEL appreciates your visit to this CONCIEL Site and your interest in our services and products. Your privacy is important to us and we want you to feel comfortable visiting our site. We take care to protect your personal data collected, processed and used during visits to the site. 

Use of cookies 
CONCIEL uses tracking technology such as cookies to gather connection data and to understand how users use CONCIEL Sites. A cookie is an element of data that a website can send to your computer’s browser so that this computer will be recognised by the site on the user’s return. Cookies allow the web server to recognise your computer on connection to a CONCIEL Site, which in turn allows the server to make downloading of pages faster than on first viewing. Also cookies may be used to establish statistics about the use of CONCIEL Sites by gathering and analysing various data (e.g. most visited pages, time spent by users on visited pages). Cookies will not be used to monitor website visits of a particular individual. Cookies placed on your computer will not be kept longer than necessary for the purposes indicated. It is possible to set the browser on your computer to notify you when a cookie is being recorded on your computer’s hard drive. It is generally also possible to set the browser to prevent cookies from being recorded on your computer. For the optimal use of CONCIEL Sites, however, we recommend that you do not block the recording of cookies on your computer. The procedure for refusal of cookies may differ depending on the software product. You may check with your software helpdesk or software supplier if you wish to refuse cookies. If you choose not to receive cookies, you may not be able to use certain functionalities or pages of CONCIEL Sites. 

How is your data used? 
The user data collected over a CONCIEL Site will be processed for the following purposes: 

- We will use your connection data for statistical purposes and to manage and improve the usability of the CONCIEL Sites by means of particular software (e.g. Google analytics) or cookies (see above). 

- We will use your contact data to: (i) answer any queries you have about CONCIEL Sites and to notify you of any changes to CONCIEL Sites; (ii) provide you with information you have requested (subscription functionality, forgotten password); and (iii) inform you about CONCIEL and other events. 

- We will use your contact and other data to inform you about CONCIEL services and solutions that may be of interest to you (marketing activities), unless you inform us that you wish not to receive any promotion material from CONCIEL (see Terms of Use). 

- We will include comments that you provide through commenting functionality on CONCIEL Sites or otherwise in anonymous reports, statistics, surveys and pools which we make available on CONCIEL Sites. However, these types of information will not enable readers to identify individuals or individual businesses. Your comments are made available on CONCIEL Sites in anonymous form, unless you have expressly agreed otherwise using dialogue and sharing functionality. 

Data disclosure to third parties 
CONCIEL may disclose your information to its affiliates and its and their agents and third party providers inside or outside your country of residence to perform services for CONCIEL and for the purposes stated above. Our affiliates, agents and third party providers who have access to personal data obtained, through CONCIEL Sites are obliged to respect privacy. When transferring personal data internationally we make sure that we comply with applicable laws and regulations, for example, by entering into agreements which will ensure the recipients of your information maintain an adequate level of data protection. We will not disclose your personal data to any other third parties, except for the following: (1) disclosure of data if legally required or ordered by an authority or a court; (2) disclosure of data to third parties in corporate reorganisations, disposals or acquisitions; (3) disclosure of data to third parties if necessary to protect the interests of CONCIEL or other users. We will not sell, rent, distribute or otherwise make your contact or other data commercially available to any third party, except with your prior permission. 

Data storage and transfer outside your country 
Your data is processed according to applicable data protection and privacy laws. Any data you send over the Internet to the CONCIEL Site CONCIEL.ch is processed and stored on the servers of CONCIEL. Accordingly, your personal data will be transferred to and processed in locations outside the country in which you are viewing the CONCIEL Site (the “User Country”). Any data or material sent or uploaded by you will be accessible in countries outside the User Country. If your User Country is within the European Economic Area (“EEA”) or is Switzerland or another country providing an adequate level of data protection, please note that your personal data will also be accessible and processed in countries with a lower level of data protection. In these situations CONCIEL will ensure (by entering into a written agreement or otherwise) that an adequate level of data protection is maintained by the recipients of your data in accordance with applicable data protection law. 

Storage of e-mails 
All incoming and outgoing e-mail messages are automatically stored in the CONCIEL Electronic Message Repository. The e-mails are protected by legal, technical and organizational measures and are processed according to applicable data protection and privacy laws. They may only be accessed in justified cases in accordance with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, breach of regulatory obligations, material breach of employment contract). Access is only granted to employees in defined functions (e.g. litigation, legal, compliance, risk). The process steps as well as the search criteria used are pre-defined. All e-mails are disposed of after a pre-determined period of time and according to legal requirements. If you do not wish the retention of private e-mails by CONCIEL, we strongly advise you not to send private, non-business related e-mails to CONCIEL e-mail accounts. 

Data security and confidentiality 
CONCIEL applies and ensures that service providers apply technical and organizational security measures that are appropriate to protect personal data against accidental, unauthorised or unlawful destruction, loss, alteration, disclosure or access and against all other unlawful forms of processing. The accessing and entering of information on CONCIEL Sites by users takes place over the Internet which is an open and unprotected network. This data transfer takes place in non-encrypted form. When disclosing any personal information via an open network, you should be mindful that it is potentially accessible to others and consequently can be collected and used by others without your consent. In particular, even when individual data packets are encrypted, the names of the sender and recipient are not. A third party may therefore be able to trace a transaction. Even if both the sender and recipient are located in the same country, data may also be transmitted via such networks to other countries regularly and without controls, including to countries that do not afford the same level of data protection as the User Country. Your data may be lost during transmission or may be accessed by unauthorised parties. CONCIEL does not accept any liability for direct or indirect losses as regards the security of your data during its transfer via the Internet. Please use other means of communication if you think this is necessary or prudent for security reasons. 

For how long is your personal data retained? 
CONCIEL retains the personal data collected over CONCIEL Sites only for as long as required or permitted by law and regulations. 

Protection of minors 
CONCIEL does not wish to collect personal data over CONCIEL Sites from individuals under the age of 18 without the consent of the individual's parent or legal guardian. Individuals under the age of 18 must obtain the consent of their parent or legal guardian before providing any personal data to CONCIEL on a CONCIEL Site. 

Links to External Websites 
From certain CONCIEL Sites you are able to obtain access to websites operated by third parties (“External Websites”). External Websites are not monitored or maintained by CONCIEL and we do not endorse or accept any responsibility for their content or operation. You access External Websites at your own risk. This Privacy Policy Statement does not apply to External Websites. We are not responsible for the privacy policies of any External Websites (see Terms and Conditions of Use). Please read the privacy policy of each External Website prior to accessing or sending personal data to the site. 

Right to access your personal data 
You are entitled to ask us anytime for information about what type of personal data about you has been collected online and stored with CONCIEL or with third parties processing online data on CONCIEL's behalf. You may also ask us to have your data rectified or deleted as required by applicable data protection law. For more information please contact us using details in the contact box below. 

Data controller 
Group Data Protection Officer, CONCIEL Holding AG, Rotfluhstrasse 45, CH 8702 Zollikon, Switzerland. is responsible as data controller for the processing of your personal data on CONCIEL Sites under Swiss data protection law to the extent applicable. 

Contact 
If you have any questions relating to the processing of your personal data, your privacy rights or this Privacy Policy Statement, please contact: 

Group Data Protection Officer
CONCIEL Holding AG
Rotfluhstrasse 45
CH 8702 Zollikon
Switzerland

CEO & Chairman
Rui Oesterlen

Email: info@conciel.ch

UID CHE-244.309.745

Latest updated: 08 January 2025

Terms and Conditions

The information contained on this Web Site is for general information purposes only and does not claim to be comprehensive. The information is provided by CONCIEL Holding AG and while we endeavor to keep the information up to date and correct, we make no guarantees, representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. 

All conditions, warranties, and other terms which might otherwise be implied by law are hereby expressly excluded to the extent permitted by law. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. 

CONCIEL Holding AG, the companies within our group and third parties connected to the CONCIEL Holding AG Group of companies, together with our and their respective agents, directors, officers, employees and sub-contractors shall not be liable to you or any other party for any loss or damage which may arise from any person accessing or acting in reliance on information contained in this site or on information contained in external internet sites that link to this Web Site or which are linked from it. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. 

Every effort is made to keep the website up and running smoothly. However, CONCIEL Holding AG takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to any technical issues within or beyond our control. 

CONCIEL Holding AG is the owner or licensee of all intellectual property rights in this site, and in all material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 

You are permitted to read the contents and print off copies or download extracts for non-commercial personal use. You must not modify the paper or digital copies of any materials you have printed or downloaded in this way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of any material on our site must always be acknowledged. You must not establish a link to any part of our website from any other website. Any other use or copying of any of the contents of this site, whether directly or by means of a hypertext link, is prohibited unless the prior written consent of CONCIEL Holding AG. has been obtained. If you print off, copy or download any part of our site in breach of these terms of use, your right to use this site shall cease immediately, and you must, at the option of CONCIEL Holding AG, return or destroy any copies of materials that you have. 

You must not misuse our site by knowingly or unknowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Swiss Penal Code. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it. 

All marks, names and logos used on this Web Site (unless otherwise stated) are intellectual property rights owned or licensed by CONCIEL Holding AG or companies within the CONCIEL Holding AG Group of companies. No permission or licence is granted to use any trademark, service mark, or any other intellectual property rights without the prior written consent of CONCIEL Holding AG. 

CONCIEL Holding AG reserves the right in its discretion to change without prior warning or notice any information or material contained on this Web Site and the terms and conditions under which this Web Site is used. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on this site may be out of date at any given time, and we are under no obligation to update any such material. 

CONCIEL Holding AG controls and maintains this Web Site from Switzerland. CONCIEL Holding AG makes no representation that the material and information is appropriate or available for use in other locations or jurisdictions. These terms and conditions are governed by Swiss Law and any dispute shall be subject to the non-exclusive jurisdiction of the Swiss Courts, although we expressly reserve the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. 

Any rights not expressly granted herein are reserved.